Privacy Policy — Kinzel Concepts
Last Updated: October 23, 2025
At Kinzel Concepts, accessible from kinzelconcepts.com, one of our main priorities is the privacy of our visitors. This Privacy Policy outlines the types of information collected and recorded by Kinzel Concepts and how it is used. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
Personal Identification Information
When you contact us via forms, email, or other means, we may collect your name, email address, phone number, and any details you voluntarily provide.
Non-Personal Identification Information
We may collect general information about your interactions with our website, such as IP address, browser type, referring/exit pages, and timestamps, to improve user experience and monitor performance.
Cookies
Our site may use cookies to store visitor preferences and enhance usability. You can disable cookies through your browser settings if desired. For more details, see our Cookie Policy.
2. How We Use Your Information
- To respond to inquiries or requests sent through forms or emails.
- To analyze usage patterns and improve website performance and user experience.
- To send occasional updates or promotional content, if you have opted in.
- To maintain website functionality and security.
3. How We Protect Your Information
We take the protection of your information seriously and implement appropriate security measures. While we strive to use commercially acceptable means to safeguard data, please note that no method of online transmission or electronic storage is 100% secure.
4. Third-Party Services
We may use third-party services, such as Google Analytics, to understand how users interact with our site. These services may collect data like IP address, device type, and browsing behavior. Each third party has its own privacy policy, which we encourage you to review.
We do not share, sell, or rent personal information to third parties for marketing purposes.
5. Your Data Protection Rights
You may have the following rights regarding your personal data (subject to applicable law):
- Access: Request copies of your personal data.
- Correction: Request that we correct or complete inaccurate information.
- Deletion: Request deletion of your data, under certain conditions.
- Restriction: Request we limit how we process your data, under certain conditions.
- Objection: Object to certain types of data processing, under certain conditions.
- Data Portability: Request we transfer your data to another organization or directly to you, where feasible.
To exercise any of these rights, please contact us using the details below.
6. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their privacy policies before providing personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will appear on this page with a revised date. We encourage visitors to review this policy occasionally.
8. Chatbot Feature (“KinzelGPT”)
8.1 Overview
Our website includes an interactive chatbot feature (“KinzelGPT”) powered by Chatbase, an AI assistant providing conversational experiences for visitors. This chatbot is designed for entertainment and informational purposes related to our design and development services. By using the chatbot, you agree to this section in addition to our main Privacy Policy.
8.2 What Information We Collect
- The content of your messages and any information you voluntarily provide.
- Basic usage data, such as timestamps, browser type, and approximate location (as provided by your device).
- Anonymous analytics such as interaction volume and frequency (e.g., how often users open or close the chatbot).
We do not intentionally collect personal or sensitive information (such as your full name, address, or payment details). Please avoid sharing such information in chat messages.
8.3 How Information Is Used
- To improve the chatbot’s accuracy, tone, and helpfulness.
- To analyze how visitors engage with the chatbot and website.
- To identify and resolve usability or technical issues.
Conversations may be temporarily processed by Chatbase (an AI service built on OpenAI’s API) for the purpose of generating relevant responses.
8.4 Who Has Access to This Data
- Chatbase (chatbase.co): the chatbot platform provider.
- Kinzel Concepts: for reviewing aggregated analytics and improving the chatbot experience.
We do not sell, rent, or share chatbot data with third parties for advertising purposes.
8.5 Data Retention
Chat logs may be retained temporarily by Chatbase in accordance with their privacy policy. Kinzel Concepts does not store individual chat histories on our own servers.
8.6 Cookies & Tracking
The chatbot may use essential cookies or local storage to maintain session state (e.g., remembering whether the chat window was open). No third-party advertising or tracking cookies are used.
8.7 Your Choices
- You can close the chatbot at any time using the ✕ icon.
- You may contact us directly instead of using the chatbot.
- You may request deletion of chatbot interaction data by contacting us at info@kinzelconcepts.com.
8.8 Disclaimer
KinzelGPT is provided for entertainment and informational purposes only and should not be considered professional advice. Chatbot responses are AI-generated and may not be factual, complete, or current.
8.9 Chatbot Contact
Questions about chatbot data handling can be directed to:
info@kinzelconcepts.com
Kinzel Concepts
Atlanta, GA
9. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact:
Michael Kinzel
michael@kinzelconcepts.com
kinzelconcepts.com
By using our website, you consent to this Privacy Policy.